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Country Sales Manager

Kenya

Job Type

Gross Salary

Full Time

180K- 280K

Workspace

Nairobi

About the Role

The Country Sales Manager will lead Zeraki’s commercial organization to deliver the annual revenue target through a structured team of Regional and Associate Regional Managers.
The role owns end-to-end revenue strategy, execution, capability building, and cross-functional alignment to scale Zeraki Analytics, Finance, and Learning across CBC, senior schools, and B2G (Business-to-Government) channels within the country.
The Country Sales Manager is the single point of accountability for revenue growth, forecast accuracy, ASP protection, and the development of a high-performance sales culture nationwide.
Key Responsibilities

Requirements

Key Responsibilities


A. Sales & Revenue Leadership (60%)

  • Translate the corporate revenue target into manager-level quotas across 9 managers

  • Design territories using Average sales price (ASP), CBC whitespace, and Finance cross-sell potential

  • Establish milestones and discount guardrails to protect revenue quality

  • Personally lead enterprise and B2G opportunities (counties, school chains, donor programs)

  • Run weekly forecast governance and maintain ±5% accuracy

  • Enforce 4x pipeline coverage and stage discipline

  • Conduct structured deal reviews and recovery plans

B. Commercial Strategy (15%)

  • Build the CBC acquisition playbook and seasonal campaigns

  • Operationalize Finance cross-sell into the Analytics customer base

  • Develop senior school bundling (Analytics + Learning)

  • Create partner and B2G frameworks, RFP processes, and revenue-share models

  • Align pricing, packaging, and value propositions with Product & CX

C. Leadership & Capability (15%)

  • Establish manager scorecards (revenue, pipeline, ASP, retention)

  • Run weekly 1:1 coaching with all 9 managers

  • Define promotion pathways

  • Drive performance management and attrition control (≤10%)

D. Operations (10%)

  • Drive CRM adoption and data quality

  • Improve contract turnaround with Finance/Legal SLAs

  • Implement structured Sales → CX handover and churn rescue processes

  • Standardize proposal and pricing approval workflows


Competencies Needed – Country Sales Manager


Strategic Commercial Leadership

  • Ability to translate corporate strategy into executable GTM plans

  • Territory design using market potential and ASP logic

  • Balancing growth, margin, and retention

Revenue Execution Excellence

  • Mastery of pipeline management and forecasting

  • Deal orchestration across complex stakeholder environments

  • Pricing discipline and negotiation leadership

Data-Driven Management

  • Uses CRM analytics to guide decisions

  • Builds dashboards, conversion models, and ASP tracking

  • Forecasts with ≤5% variance

Enterprise & B2G Capability

  • Navigates county, donor, and institutional procurement processes

  • RFP and bid management

  • Multi-stakeholder consensus building

People Leadership

  • Coaches managers to consistent performance

  • Builds a strong accountability culture

  • Talent identification and succession planning

Cross-Functional Influence

  • Aligns Sales, CX, Product, and Finance teams

  • Leads without formal authority

  • Converts market feedback into product input

Integrity & Governance

  • Ethical selling practices

  • Compliance with data protection requirements

  • Contract and discount governance

Market Development

  • Builds new segments and partnerships

  • Channel strategy development

  • Strengthens brand positioning within the education sector


Candidate Requirements


Education

  • Bachelor’s degree in Business, Marketing, or related field

 

Experience

  • 5+ years B2B sales leadership experience

  • Multi-product portfolio selling

  • Managing distributed regional teams

  • Enterprise and/or B2G sales exposure

  • Strong data, analytics, and CRM orientation

What we offer

● A chance to contribute to a mission-driven company that's making a real difference in education across Africa.
● A collaborative, inclusive, and dynamic work environment where your input is valued.

Our culture

At Zeraki, our strength is rooted in our vibrant culture, driven by a shared commitment for integrity, learning, and excellence. Our environment demands the highest standards and focuses on delivering results. We hire and develop the best, manage through trust, value empathy, and practice having a backbone in all our dealings. We are a team that thrives on freedom, responsibility, and the pursuit of excellence. Joining us means being part of a community dedicated to growth, innovation, and transformation.

About the Company

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ADDRESS

PHONE

EMAIL

Brookside Grove, Off Waiyaki way, Nairobi

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